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I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? I'm here to answer questions or assist with information you might need." } }, { "key": "lk.tts_metrics", "value": { "kvlistValue": { "values": [ { "key": "type", "value": { "stringValue": "tts_metrics" } }, { "key": "label", "value": { "stringValue": "livekit.plugins.elevenlabs.tts.TTS" } }, { "key": "request_id", "value": { "stringValue": "3a4fe263f7ff" } }, { "key": "timestamp", "value": { "doubleValue": 1766660905.655253 } }, { "key": "ttfb", "value": { "doubleValue": 0.4239650000235997 } }, { "key": "duration", "value": { "doubleValue": 2.3582440830068663 } }, { "key": "audio_duration", "value": { "doubleValue": 20.062040816326576 } }, { "key": "cancelled", "value": { "boolValue": false } }, { "key": "characters_count", "value": { "doubleValue": 374 } }, { "key": "streamed", "value": { "boolValue": true } }, { "key": "segment_id", "value": { "stringValue": "3a4fe263f7ff" } }, { "key": "metadata", "value": { "kvlistValue": { "values": [ { "key": "model_name", "value": { "stringValue": "eleven_turbo_v2_5" } }, { "key": "model_provider", "value": { "stringValue": "ElevenLabs" } } ] } } } ] } } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "jY0YGuQuukc=", "parentSpanId": "npTASBlkf9o=", "flags": 256, "name": "tts_request_run", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660901088565000", "endTimeUnixNano": "1766660905613902000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.retry_count", "value": { "intValue": "0" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "9XdPkjTOsFI=", "parentSpanId": "evO8D5gBxkA=", "flags": 256, "name": "agent_speaking", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660903721390000", "endTimeUnixNano": "1766660923786759000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_2yCWT395RrBF" } }, { "key": "lk.participant_identity", "value": { "stringValue": "agent-AJ_9p3aASwCH37U" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_AGENT" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "nrdxajJCmKE=", "parentSpanId": "sey2M0Sbq1g=", "flags": 256, "name": "user_turn", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660926275843000", "endTimeUnixNano": "1766660929759586000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_T5q39FXy5fAq" } }, { "key": "lk.participant_identity", "value": { "stringValue": "sip_+14083573628" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_SIP" } }, { "key": "lk.user_transcript", "value": { "stringValue": "Yes. Uh, can you look up the widget?" } }, { "key": "lk.transcript_confidence", "value": { "doubleValue": 0.9921875 } }, { "key": "lk.transcription_delay", "value": { "doubleValue": 1.7333571910858154 } }, { "key": "lk.end_of_turn_delay", "value": { "doubleValue": 1.7810111045837402 } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "MqCHPfDwFWk=", "parentSpanId": "nrdxajJCmKE=", "flags": 256, "name": "user_speaking", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660926275932000", "endTimeUnixNano": "1766660928527869000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_T5q39FXy5fAq" } }, { "key": "lk.participant_identity", "value": { "stringValue": "sip_+14083573628" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_SIP" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "kwnkrw3ymHI=", "parentSpanId": "sey2M0Sbq1g=", "flags": 256, "name": "agent_turn", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660929713066000", "endTimeUnixNano": "1766660951221325000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.generation_id", "value": { "stringValue": "speech_e784399bedb3_1" } }, { "key": "lk.speech_id", "value": { "stringValue": "speech_e784399bedb3" } }, { "key": "lk.user_input", "value": { "stringValue": "Yes. 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Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "Ebtozql1Yuo=", "parentSpanId": "F+ZNULQUIfs=", "flags": 256, "name": "llm_request", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660929719994000", "endTimeUnixNano": "1766660933812806000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "gen_ai.request.model", "value": { "stringValue": "claude-sonnet-4-5" } }, { "key": "lk.llm_metrics", "value": { "kvlistValue": { "values": [ { "key": "type", "value": { "stringValue": "llm_metrics" } }, { "key": "label", "value": { "stringValue": "livekit.plugins.anthropic.llm.LLM" } }, { "key": "request_id", "value": { "stringValue": "msg_016V1j9Hvzg5v8gVRg25LLwU" } }, { "key": "timestamp", "value": { "doubleValue": 1766660933.812042 } }, { "key": "duration", "value": { "doubleValue": 4.09214287501527 } }, { "key": "ttft", "value": { "doubleValue": 2.1462857500300743 } }, { "key": "cancelled", "value": { "boolValue": false } }, { "key": "completion_tokens", "value": { "doubleValue": 89 } }, { "key": "prompt_tokens", "value": { "doubleValue": 857 } }, { "key": "prompt_cached_tokens", "value": { "doubleValue": 0 } }, { "key": "total_tokens", "value": { "doubleValue": 946 } }, { "key": "tokens_per_second", "value": { "doubleValue": 21.74899623945019 } }, { "key": "metadata", "value": { "kvlistValue": { "values": [ { "key": "model_name", "value": { "stringValue": "claude-sonnet-4-5" } }, { "key": "model_provider", "value": { "stringValue": "api.anthropic.com" } } ] } } } ] } } }, { "key": "gen_ai.usage.input_tokens", "value": { "intValue": "857" } }, { "key": "gen_ai.usage.output_tokens", "value": { "intValue": "89" } }, { "key": "langfuse.observation.completion_start_time", "value": { "stringValue": "\"2025-12-25T11:08:51.866193+00:00\"" } } ], "events": [ { "timeUnixNano": "1766660929720033000", "name": "gen_ai.system.message", "attributes": [ { "key": "content", "value": { "stringValue": "You are a helpful voice AI assistant. 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Someone called me on this number." } } ] }, { "timeUnixNano": "1766660929720051000", "name": "gen_ai.assistant.message", "attributes": [ { "key": "content", "value": { "stringValue": "I think there might be a bit of confusion here. I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? I'm here to answer questions or assist with information you might need." } } ] }, { "timeUnixNano": "1766660929720055000", "name": "gen_ai.user.message", "attributes": [ { "key": "content", "value": { "stringValue": "Yes. Uh, can you look up the widget?" } } ] }, { "timeUnixNano": "1766660933812224000", "name": "gen_ai.choice", "attributes": [ { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } } ] } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "apvTzKcuJNU=", "parentSpanId": "Ebtozql1Yuo=", "flags": 256, "name": "llm_request_run", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660929720088000", "endTimeUnixNano": "1766660933811770000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.retry_count", "value": { "intValue": "0" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "MIqcdjxVShU=", "parentSpanId": "kwnkrw3ymHI=", "flags": 256, "name": "tts_node", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660929726600000", "endTimeUnixNano": "1766660934643513000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "dy6QDBDDlzc=", "parentSpanId": "MIqcdjxVShU=", "flags": 256, "name": "tts_request", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660929729815000", "endTimeUnixNano": "1766660934643494000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.tts.streaming", "value": { "boolValue": true } }, { "key": "lk.tts.label", "value": { "stringValue": "livekit.plugins.elevenlabs.tts.TTS" } }, { "key": "lk.input_text", "value": { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\nA specific product or item called a widget\nSomething on a website or app\nA tool or feature you need help with\nOr something else entirely\n\nLet me know what you need and I'll do my best to help you out." } }, { "key": "lk.tts_metrics", "value": { "kvlistValue": { "values": [ { "key": "type", "value": { "stringValue": "tts_metrics" } }, { "key": "label", "value": { "stringValue": "livekit.plugins.elevenlabs.tts.TTS" } }, { "key": "request_id", "value": { "stringValue": "1b4488658a2a" } }, { "key": "timestamp", "value": { "doubleValue": 1766660934.641484 } }, { "key": "ttfb", "value": { "doubleValue": 0.4362264579976909 } }, { "key": "duration", "value": { "doubleValue": 2.1979724999982864 } }, { "key": "audio_duration", "value": { "doubleValue": 18.337959183673508 } }, { "key": "cancelled", "value": { "boolValue": false } }, { "key": "characters_count", "value": { "doubleValue": 345 } }, { "key": "streamed", "value": { "boolValue": true } }, { "key": "segment_id", "value": { "stringValue": "1b4488658a2a" } }, { "key": "metadata", "value": { "kvlistValue": { "values": [ { "key": "model_name", "value": { "stringValue": "eleven_turbo_v2_5" } }, { "key": "model_provider", "value": { "stringValue": "ElevenLabs" } } ] } } } ] } } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "uHFxw2K2WjE=", "parentSpanId": "dy6QDBDDlzc=", "flags": 256, "name": "tts_request_run", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660929729887000", "endTimeUnixNano": "1766660934526858000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.retry_count", "value": { "intValue": "0" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "6sq4KS0Gljo=", "parentSpanId": "kwnkrw3ymHI=", "flags": 256, "name": "agent_speaking", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660932880795000", "endTimeUnixNano": "1766660951220797000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_2yCWT395RrBF" } }, { "key": "lk.participant_identity", "value": { "stringValue": "agent-AJ_9p3aASwCH37U" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_AGENT" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "xKU+uGleC8k=", "parentSpanId": "sey2M0Sbq1g=", "flags": 256, "name": "user_turn", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660953928497000", "endTimeUnixNano": "1766660956489945000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_T5q39FXy5fAq" } }, { "key": "lk.participant_identity", "value": { "stringValue": "sip_+14083573628" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_SIP" } }, { "key": "lk.user_transcript", "value": { "stringValue": "I meant the weather. What is the weather?" } }, { "key": "lk.transcript_confidence", "value": { "doubleValue": 0.99609375 } }, { "key": "lk.transcription_delay", "value": { "doubleValue": 0.5770728588104248 } }, { "key": "lk.end_of_turn_delay", "value": { "doubleValue": 0.6117539405822754 } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "0/8kS5BNr9o=", "parentSpanId": "xKU+uGleC8k=", "flags": 256, "name": "user_speaking", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660953928571000", "endTimeUnixNano": "1766660956427462000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_T5q39FXy5fAq" } }, { "key": "lk.participant_identity", "value": { "stringValue": "sip_+14083573628" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_SIP" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "U8nmIp6qJRg=", "parentSpanId": "sey2M0Sbq1g=", "flags": 256, "name": "agent_turn", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660956456059000", "endTimeUnixNano": "1766660962857580000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.generation_id", "value": { "stringValue": "speech_5f75007a986a_1" } }, { "key": "lk.speech_id", "value": { "stringValue": "speech_5f75007a986a" } }, { "key": "lk.user_input", "value": { "stringValue": "I meant the weather. What is the weather?" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_2yCWT395RrBF" } }, { "key": "lk.participant_identity", "value": { "stringValue": "agent-AJ_9p3aASwCH37U" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_AGENT" } }, { "key": "lk.interrupted", "value": { "boolValue": false } }, { "key": "lk.response.text", "value": { "stringValue": "I can help you with that! What location would you like to know the weather for?" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "SFrWBGmNzkQ=", "parentSpanId": "xKU+uGleC8k=", "flags": 256, "name": "eou_detection", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660956456627000", "endTimeUnixNano": "1766660956489905000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.chat_ctx", "value": { "kvlistValue": { "values": [ { "key": "items", "value": { "arrayValue": { "values": [ { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "lk.agent_task.instructions" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "system" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "You are a helpful voice AI assistant. 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How can I help you today?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660893.935209 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660896.195999 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.6002325839945115 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.82410545804305 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.9054369926452637 } }, { "key": "speech_id", "value": { "stringValue": "speech_2efb419e0da3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.5856352 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_3f8a50e6b3f9" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hey. 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I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? I'm here to answer questions or assist with information you might need." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660903.721357 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660923.786182 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 1.911801792040933 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.7360810420359485 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.244673013687134 } }, { "key": "speech_id", "value": { "stringValue": "speech_40d7e27a3119" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660903.4784372 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_82dfe401bd87" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Yes. Uh, can you look up the widget?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.9921875 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660926.275511 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660927.97855 } }, { "key": "transcription_delay", "value": { "doubleValue": 1.7333571910858154 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 1.7810111045837402 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002208980731666088 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.712095 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_38524ceabba7" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_95bbe3f2456a" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. What is the weather?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766660956.4556842 } } ] } } ] } } } ] } } }, { "key": "lk.eou.probability", "value": { "doubleValue": 0.7941489219665527 } }, { "key": "lk.eou.unlikely_threshold", "value": { "doubleValue": 0.0289 } }, { "key": "lk.eou.endpointing_delay", "value": { "doubleValue": 0.5 } }, { "key": "lk.eou.language", "value": { "stringValue": "en" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "aU8SU86mCf4=", "parentSpanId": "U8nmIp6qJRg=", "flags": 256, "name": "llm_node", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766660956457533000", "endTimeUnixNano": "1766660959125693000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.chat_ctx", "value": { "kvlistValue": { "values": [ { "key": "items", "value": { "arrayValue": { "values": [ { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "lk.agent_task.instructions" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "system" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "You are a helpful voice AI assistant. 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I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? 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Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } } ] }, { "timeUnixNano": "1766660978039839000", "name": "gen_ai.user.message", "attributes": [ { "key": "content", "value": { "stringValue": "I meant the weather. What is the weather?" } } ] }, { "timeUnixNano": "1766660978039841000", "name": "gen_ai.assistant.message", "attributes": [ { "key": "content", "value": { "stringValue": "I can help you with that! 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The user is interacting with you via voice, even if you perceive the conversation as text.\n You eagerly assist users with their questions by providing information from your extensive knowledge.\n Your responses are concise, to the point, and without any complex formatting or punctuation including emojis, asterisks, or other symbols.\n You are curious, friendly, and have a sense of humor." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766660886.104459 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_c0c0433e35c1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.76538086 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660889.7797718 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660890.029772 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.4630289077758789 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.5545659065246582 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000014170072972774506 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.4929678 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_6156c886e35c" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello there! How can I help you today?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660893.935209 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660896.195999 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.6002325839945115 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.82410545804305 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.9054369926452637 } }, { "key": "speech_id", "value": { "stringValue": "speech_2efb419e0da3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.5856352 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_3f8a50e6b3f9" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hey. Someone called me on this number." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.94799805 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660898.5266318 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660900.476684 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5934488773345947 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 3.000174045562744 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002582964953035116 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660901.070326 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_e0fa207b0b23" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I think there might be a bit of confusion here. I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? I'm here to answer questions or assist with information you might need." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660903.721357 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660923.786182 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 1.911801792040933 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.7360810420359485 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.244673013687134 } }, { "key": "speech_id", "value": { "stringValue": "speech_40d7e27a3119" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660903.4784372 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_82dfe401bd87" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Yes. Uh, can you look up the widget?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.9921875 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660926.275511 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660927.97855 } }, { "key": "transcription_delay", "value": { "doubleValue": 1.7333571910858154 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 1.7810111045837402 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002208980731666088 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.712095 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_38524ceabba7" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b8b29ba8f1a1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. What is the weather?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.99609375 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660953.9283688 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660955.878165 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5770728588104248 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.6117539405822754 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000019170111045241356 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660956.4553971 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_d86e48d669b5" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I can help you with that! 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Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b8b29ba8f1a1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. 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Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b8b29ba8f1a1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. 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Pretty nice weather there!" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660987.637336 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660992.471277 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1935182500164956 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.6303662079735659 } }, { "key": "e2e_latency", "value": { "doubleValue": 7.010504245758057 } }, { "key": "speech_id", "value": { "stringValue": "speech_4dfd038d8167" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660984.826524 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_5871d9d43e6e" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Again," } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766661001.425101 } } ] } } ] } } } ] } } }, { "key": "lk.eou.probability", "value": { "doubleValue": 0.00043404666939750314 } }, { "key": "lk.eou.unlikely_threshold", "value": { "doubleValue": 0.0289 } }, { "key": "lk.eou.endpointing_delay", "value": { "doubleValue": 3 } }, { "key": "lk.eou.language", "value": { "stringValue": "en" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "5Eq7CSsQaGo=", "parentSpanId": "ziGwPAxr9Ug=", "flags": 256, "name": "user_speaking", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661002978306000", "endTimeUnixNano": "1766661004575850000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_T5q39FXy5fAq" } }, { "key": "lk.participant_identity", "value": { "stringValue": "sip_+14083573628" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_SIP" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "gooGVdgWE/Y=", "parentSpanId": "sey2M0Sbq1g=", "flags": 256, "name": "agent_turn", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661004555597000", "endTimeUnixNano": "1766661014465056000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.generation_id", "value": { "stringValue": "speech_ce26641f535b_1" } }, { "key": "lk.speech_id", "value": { "stringValue": "speech_ce26641f535b" } }, { "key": "lk.user_input", "value": { "stringValue": "Again, you are" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_2yCWT395RrBF" } }, { "key": "lk.participant_identity", "value": { "stringValue": "agent-AJ_9p3aASwCH37U" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_AGENT" } }, { "key": "lk.interrupted", "value": { "boolValue": false } }, { "key": "lk.response.text", "value": { "stringValue": "I'm a voice AI assistant here to help you with questions and information. Is there something else you'd like to know or need help with?" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "dbAlhAzeZnU=", "parentSpanId": "gooGVdgWE/Y=", "flags": 256, "name": "llm_node", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661004556111000", "endTimeUnixNano": "1766661007910746000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.chat_ctx", "value": { "kvlistValue": { "values": [ { "key": "items", "value": { "arrayValue": { "values": [ { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "lk.agent_task.instructions" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "system" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "You are a helpful voice AI assistant. The user is interacting with you via voice, even if you perceive the conversation as text.\n You eagerly assist users with their questions by providing information from your extensive knowledge.\n Your responses are concise, to the point, and without any complex formatting or punctuation including emojis, asterisks, or other symbols.\n You are curious, friendly, and have a sense of humor." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766660886.104459 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_c0c0433e35c1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.76538086 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660889.7797718 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660890.029772 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.4630289077758789 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.5545659065246582 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000014170072972774506 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.4929678 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_6156c886e35c" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello there! How can I help you today?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660893.935209 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660896.195999 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.6002325839945115 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.82410545804305 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.9054369926452637 } }, { "key": "speech_id", "value": { "stringValue": "speech_2efb419e0da3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.5856352 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_3f8a50e6b3f9" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hey. Someone called me on this number." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.94799805 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660898.5266318 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660900.476684 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5934488773345947 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 3.000174045562744 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002582964953035116 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660901.070326 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_e0fa207b0b23" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I think there might be a bit of confusion here. I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? I'm here to answer questions or assist with information you might need." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660903.721357 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660923.786182 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 1.911801792040933 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.7360810420359485 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.244673013687134 } }, { "key": "speech_id", "value": { "stringValue": "speech_40d7e27a3119" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660903.4784372 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_82dfe401bd87" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Yes. Uh, can you look up the widget?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.9921875 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660926.275511 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660927.97855 } }, { "key": "transcription_delay", "value": { "doubleValue": 1.7333571910858154 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 1.7810111045837402 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002208980731666088 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.712095 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_38524ceabba7" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b8b29ba8f1a1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. 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Someone called me on this number." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.94799805 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660898.5266318 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660900.476684 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5934488773345947 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 3.000174045562744 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002582964953035116 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660901.070326 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_e0fa207b0b23" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I think there might be a bit of confusion here. I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? 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Uh, can you look up the widget?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.9921875 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660926.275511 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660927.97855 } }, { "key": "transcription_delay", "value": { "doubleValue": 1.7333571910858154 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 1.7810111045837402 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002208980731666088 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.712095 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_38524ceabba7" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b8b29ba8f1a1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. What is the weather?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.99609375 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660953.9283688 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660955.878165 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5770728588104248 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.6117539405822754 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000019170111045241356 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660956.4553971 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_d86e48d669b5" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I can help you with that! 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Where are you located or which area would" } ] } } }, { "key": "interrupted", "value": { "boolValue": true } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660970.0725791 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660977.9437802 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.118636916973628 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.1594958329806104 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.8970792293548584 } }, { "key": "speech_id", "value": { "stringValue": "speech_167e3d1db3f2" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660966.8257 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_cc9324dafebe" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Bangalore" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.98502606 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660976.877959 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660977.477165 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.46553707122802734 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.560927152633667 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000001334003172814846 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660978.038218 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_4a1ceca9a95d" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Banglore, India." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.8009033 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660979.629482 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660980.6268318 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5460431575775146 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.5612564086914062 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000012909877113997936 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660981.18825 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_20a5ba61117a/fnc_0" } }, { "key": "type", "value": { "stringValue": "function_call" } }, { "key": "call_id", "value": { "stringValue": "toolu_016CbgXykwDTPBC8wzcjmRGF" } }, { "key": "arguments", "value": { "stringValue": "{\"location\": \"Bangalore, India\"}" } }, { "key": "name", "value": { "stringValue": "lookup_weather" } }, { "key": "created_at", "value": { "doubleValue": 1766660984.826524 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_1ffda909db9a" } }, { "key": "type", "value": { "stringValue": "function_call_output" } }, { "key": "name", "value": { "stringValue": "lookup_weather" } }, { "key": "call_id", "value": { "stringValue": "toolu_016CbgXykwDTPBC8wzcjmRGF" } }, { "key": "output", "value": { "stringValue": "sunny with a temperature of 70 degrees" } }, { "key": "is_error", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766660984.826524 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_ac1fecce4ccd" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "The weather in Bangalore is sunny with a temperature of 70 degrees. Pretty nice weather there!" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660987.637336 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660992.471277 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1935182500164956 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.6303662079735659 } }, { "key": "e2e_latency", "value": { "doubleValue": 7.010504245758057 } }, { "key": "speech_id", "value": { "stringValue": "speech_4dfd038d8167" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660984.826524 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_d3e6807d462c" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Again, you are" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766661004.575969 } } ] } } ] } } } ] } } }, { "key": "lk.eou.probability", "value": { "doubleValue": 0.00001518351837148657 } }, { "key": "lk.eou.unlikely_threshold", "value": { "doubleValue": 0.0289 } }, { "key": "lk.eou.endpointing_delay", "value": { "doubleValue": 3 } }, { "key": "lk.eou.language", "value": { "stringValue": "en" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "WVZ5MB8TDbo=", "parentSpanId": "gooGVdgWE/Y=", "flags": 256, "name": "agent_speaking", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661007933389000", "endTimeUnixNano": "1766661014464932000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_2yCWT395RrBF" } }, { "key": "lk.participant_identity", "value": { "stringValue": "agent-AJ_9p3aASwCH37U" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_AGENT" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "tIH1U5+i4kQ=", "parentSpanId": "sey2M0Sbq1g=", "flags": 256, "name": "user_turn", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661017131827000", "endTimeUnixNano": "1766661019717942000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_T5q39FXy5fAq" } }, { "key": "lk.participant_identity", "value": { "stringValue": "sip_+14083573628" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_SIP" } }, { "key": "lk.user_transcript", "value": { "stringValue": "No. That's it. Thank you." } }, { "key": "lk.transcript_confidence", "value": { "doubleValue": 0.9890137 } }, { "key": "lk.transcription_delay", "value": { "doubleValue": 0.6680281162261963 } }, { "key": "lk.end_of_turn_delay", "value": { "doubleValue": 0.689824104309082 } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "v4c1lvK+Pvg=", "parentSpanId": "tIH1U5+i4kQ=", "flags": 256, "name": "user_speaking", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661017131943000", "endTimeUnixNano": "1766661019575247000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_T5q39FXy5fAq" } }, { "key": "lk.participant_identity", "value": { "stringValue": "sip_+14083573628" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_SIP" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "Oit+e/0i3L0=", "parentSpanId": "sey2M0Sbq1g=", "flags": 256, "name": "agent_turn", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661019696831000", "endTimeUnixNano": "1766661019857692000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.generation_id", "value": { "stringValue": "speech_89379d67f2ec_1" } }, { "key": "lk.speech_id", "value": { "stringValue": "speech_89379d67f2ec" } }, { "key": "lk.user_input", "value": { "stringValue": "No. That's it. Thank you." } }, { "key": "lk.participant_id", "value": { "stringValue": "PA_2yCWT395RrBF" } }, { "key": "lk.participant_identity", "value": { "stringValue": "agent-AJ_9p3aASwCH37U" } }, { "key": "lk.participant_kind", "value": { "stringValue": "PARTICIPANT_KIND_AGENT" } }, { "key": "lk.interrupted", "value": { "boolValue": true } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "VZYnpwmkWgk=", "parentSpanId": "tIH1U5+i4kQ=", "flags": 256, "name": "eou_detection", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661019697218000", "endTimeUnixNano": "1766661019717886000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.chat_ctx", "value": { "kvlistValue": { "values": [ { "key": "items", "value": { "arrayValue": { "values": [ { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "lk.agent_task.instructions" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "system" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "You are a helpful voice AI assistant. The user is interacting with you via voice, even if you perceive the conversation as text.\n You eagerly assist users with their questions by providing information from your extensive knowledge.\n Your responses are concise, to the point, and without any complex formatting or punctuation including emojis, asterisks, or other symbols.\n You are curious, friendly, and have a sense of humor." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766660886.104459 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_c0c0433e35c1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.76538086 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660889.7797718 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660890.029772 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.4630289077758789 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.5545659065246582 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000014170072972774506 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.4929678 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_6156c886e35c" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello there! How can I help you today?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660893.935209 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660896.195999 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.6002325839945115 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.82410545804305 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.9054369926452637 } }, { "key": "speech_id", "value": { "stringValue": "speech_2efb419e0da3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.5856352 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_3f8a50e6b3f9" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hey. Someone called me on this number." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.94799805 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660898.5266318 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660900.476684 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5934488773345947 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 3.000174045562744 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002582964953035116 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660901.070326 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_e0fa207b0b23" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I think there might be a bit of confusion here. I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? I'm here to answer questions or assist with information you might need." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660903.721357 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660923.786182 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 1.911801792040933 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.7360810420359485 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.244673013687134 } }, { "key": "speech_id", "value": { "stringValue": "speech_40d7e27a3119" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660903.4784372 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_82dfe401bd87" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Yes. Uh, can you look up the widget?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.9921875 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660926.275511 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660927.97855 } }, { "key": "transcription_delay", "value": { "doubleValue": 1.7333571910858154 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 1.7810111045837402 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002208980731666088 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.712095 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_38524ceabba7" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b8b29ba8f1a1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. What is the weather?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.99609375 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660953.9283688 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660955.878165 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5770728588104248 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.6117539405822754 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000019170111045241356 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660956.4553971 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_d86e48d669b5" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I can help you with that! What location would you like to know the weather for?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660959.30221 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660962.857107 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.152387624955736 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.6910847919643857 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.4240450859069824 } }, { "key": "speech_id", "value": { "stringValue": "speech_5f75007a986a" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660956.490894 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_dfba29966f3c" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Whatever." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.9586589 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660965.7267919 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660966.1755 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.6162571907043457 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.6484811305999756 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000001207983586937189 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660966.791894 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_d87e9fff1dad" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'd love to help you with the weather, but I need to know which city or location you want me to check. 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Pretty nice weather there!" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660987.637336 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660992.471277 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1935182500164956 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.6303662079735659 } }, { "key": "e2e_latency", "value": { "doubleValue": 7.010504245758057 } }, { "key": "speech_id", "value": { "stringValue": "speech_4dfd038d8167" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660984.826524 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b1a9ea83591f" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Again, you are" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.54589845 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660999.878973 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766661004.076929 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.47838377952575684 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 3.0005009174346924 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000004541012458503246 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766661004.555376 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_d01addd6d0fb" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'm a voice AI assistant here to help you with questions and information. Is there something else you'd like to know or need help with?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766661007.933325 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766661014.464869 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.4501308749895543 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.9263991659972817 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.856395959854126 } }, { "key": "speech_id", "value": { "stringValue": "speech_ce26641f535b" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766661007.07984 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_77cd0f8b4eca" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "No. That's it. Thank you." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766661019.6965199 } } ] } } ] } } } ] } } }, { "key": "lk.eou.probability", "value": { "doubleValue": 0.9284949898719788 } }, { "key": "lk.eou.unlikely_threshold", "value": { "doubleValue": 0.0289 } }, { "key": "lk.eou.endpointing_delay", "value": { "doubleValue": 0.5 } }, { "key": "lk.eou.language", "value": { "stringValue": "en" } } ], "status": {} }, { "traceId": "QIOnazfAbHCYa+vTH0gEPA==", "spanId": "cseHScBDxco=", "parentSpanId": "Oit+e/0i3L0=", "flags": 256, "name": "llm_node", "kind": "SPAN_KIND_INTERNAL", "startTimeUnixNano": "1766661019697757000", "endTimeUnixNano": "1766661019856242000", "attributes": [ { "key": "room_id", "value": { "stringValue": "RM_c3XLA2vjTYSF" } }, { "key": "job_id", "value": { "stringValue": "AJ_9p3aASwCH37U" } }, { "key": "lk.chat_ctx", "value": { "kvlistValue": { "values": [ { "key": "items", "value": { "arrayValue": { "values": [ { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "lk.agent_task.instructions" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "system" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "You are a helpful voice AI assistant. The user is interacting with you via voice, even if you perceive the conversation as text.\n You eagerly assist users with their questions by providing information from your extensive knowledge.\n Your responses are concise, to the point, and without any complex formatting or punctuation including emojis, asterisks, or other symbols.\n You are curious, friendly, and have a sense of humor." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "created_at", "value": { "doubleValue": 1766660886.104459 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_c0c0433e35c1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.76538086 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660889.7797718 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660890.029772 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.4630289077758789 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 0.5545659065246582 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.0000014170072972774506 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.4929678 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_6156c886e35c" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hello there! How can I help you today?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660893.935209 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660896.195999 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.6002325839945115 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.82410545804305 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.9054369926452637 } }, { "key": "speech_id", "value": { "stringValue": "speech_2efb419e0da3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660890.5856352 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_3f8a50e6b3f9" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Hey. Someone called me on this number." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.94799805 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660898.5266318 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660900.476684 } }, { "key": "transcription_delay", "value": { "doubleValue": 0.5934488773345947 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 3.000174045562744 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002582964953035116 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660901.070326 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_e0fa207b0b23" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I think there might be a bit of confusion here. I'm actually a voice AI assistant, not a person who would have called you. If you received a call from this number or system, it might have been from a service or organization that uses AI assistants like me.\n\nIs there anything I can help you with today? I'm here to answer questions or assist with information you might need." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660903.721357 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660923.786182 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 1.911801792040933 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 0.7360810420359485 } }, { "key": "e2e_latency", "value": { "doubleValue": 3.244673013687134 } }, { "key": "speech_id", "value": { "stringValue": "speech_40d7e27a3119" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660903.4784372 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_82dfe401bd87" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "Yes. Uh, can you look up the widget?" } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "transcript_confidence", "value": { "doubleValue": 0.9921875 } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660926.275511 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660927.97855 } }, { "key": "transcription_delay", "value": { "doubleValue": 1.7333571910858154 } }, { "key": "end_of_turn_delay", "value": { "doubleValue": 1.7810111045837402 } }, { "key": "on_user_turn_completed_delay", "value": { "doubleValue": 0.000002208980731666088 } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.712095 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_38524ceabba7" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "assistant" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I'm not sure what specific widget you're referring to. Could you give me a bit more detail about what you're looking for? Are you asking about:\n\n- A specific product or item called a widget\n- Something on a website or app\n- A tool or feature you need help with\n- Or something else entirely\n\nLet me know what you need and I'll do my best to help you out." } ] } } }, { "key": "interrupted", "value": { "boolValue": false } }, { "key": "metrics", "value": { "kvlistValue": { "values": [ { "key": "started_speaking_at", "value": { "doubleValue": 1766660932.880693 } }, { "key": "stopped_speaking_at", "value": { "doubleValue": 1766660951.2206342 } }, { "key": "llm_node_ttft", "value": { "doubleValue": 2.1514900000183843 } }, { "key": "tts_node_ttfb", "value": { "doubleValue": 1.0133544160053134 } }, { "key": "e2e_latency", "value": { "doubleValue": 4.9021430015563965 } }, { "key": "speech_id", "value": { "stringValue": "speech_e784399bedb3" } } ] } } }, { "key": "created_at", "value": { "doubleValue": 1766660929.7605271 } } ] } }, { "kvlistValue": { "values": [ { "key": "id", "value": { "stringValue": "item_b8b29ba8f1a1" } }, { "key": "type", "value": { "stringValue": "message" } }, { "key": "role", "value": { "stringValue": "user" } }, { "key": "content", "value": { "arrayValue": { "values": [ { "stringValue": "I meant the weather. 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