var objRecord = record.load({
                            type: record.Type.SUPPORT_CASE,
                            id: caseId,
                            isDynamic: true
                        });
                        var recipient = objRecord.getValue({fieldId:'custevent_requested_by'});
                        recipient = parseInt(recipient);
                        var myMergeResult = render.mergeEmail({
                            templateId: 9430,
                            entity: {type: 'employee',id: supportRep},
                            recipient: {type: 'employee',id: recipient},
                            supportCaseId: objRecord.id,
                        });
                        var subject = myMergeResult.subject;
                        var body = myMergeResult.body;
                        email.send({
                            author: supportRep,
                            recipients: recipient,
                            subject: subject,
                            body: body,
                            relatedRecords: {
                                entityId: recipient,
                                activityId: objRecord.id
                            }
                        });